2-1-1 is the National abbreviated dialing code for FREE access to health and human services information and referral. Our goal is to help those with limited resources locate the programs in their area to assist them in their time of need services such as food, financial assistance, home health services, transportation, medical and dental services to help cut through the confusion of calling agency after agency to locate the appropriate assistance.
The Western Colorado 211 service is not directory assistance but a guide to help the community in knowing what is available to them and how to not only access those services but also what they will need to have with them when applying to prevent delay in receiving assistance. A referral specialist will ask some basic demographics questions to help narrow the search for programs to help the consumer manage their time and resources. The specialist will also help the consumer in prioritizing needs if they have multiple needs to be sure the consumer is empowered to make choices on how to proceed with applying for assistance. All information collected is confidential.